General conditions

1 – Scope of application

(1) In the business relations between SH STYLE (hereinafter «we») and the client (hereinafter «you») the following General Conditions apply exclusively in the version in force at the time of the order. Different conditions imposed unilaterally by you are expressly excluded.
(2) We have the right to integrate, modify or delete these GTC at any time.

2 – Offer and stipulation of the contract

(1) By ordering the desired goods and pressing the «Buy» button, you place a binding order for the conclusion of a contract, which we accept without further confirmation by sending the goods to you.

(2) The execution and content of the delivery are based on the conditions selected and indicated by you. The contract comes into force under the conditions (price, shipping costs) valid from time to time for the corresponding offer.

(3) The volume of each single order cannot exceed 5 items. We reserve the right not to accept orders exceeding this quantity and/or to cancel them unilaterally. In this case, we will inform you separately.

(4) The purchase of the products is for personal use. It is not permitted to resell the purchased goods for commercial purposes. We reserve the right to take legal action to protect our brand. If you wish to purchase larger quantities or goods for resale purposes, please contact us ( for a separate order. In the absence of such contact or in the event of multiple orders in large quantities within a short period, we reserve the right to unilaterally cancel such orders.

(5) The order quantity for Limited Editions and Special Editions is limited to one item per user. We reserve the right not to accept orders exceeding this quantity and/or to cancel them unilaterally. In this case, we will inform you separately.

3 – Product colours

(1) We make every effort to accurately depict the colors of the products. We would like to point out that there may be minimal differences between the colors as they appear in the photograph and the actual chromatic shades. Slight differences in tone are usually due to monitor color settings and do not constitute a defect in the goods. For questions about our products you can contact us on +41 79 228 46 56 or at

4 – Prices and payment

(1) Prices are indicated in Swiss francs, euros.

(2) Orders for delivery in Switzerland or Liechtenstein are invoiced in Swiss francs. Orders for delivery in the EU area are invoiced in euros. Any value added taxes are compensated by SH STYLE and are displayed in your cart.

(3) Supplies generally take place against payment by an accepted means: Visa, Mastercard. Furthermore, Swiss customers can also pay with TWINT.

(4) If the delivery address is outside the states or federations of states mentioned in point (2), you will be charged the import duties on the goods and the value added taxes of the respective states.

5 – Delivery conditions and terms

Delivery times for the following regions are approximately (working days: Monday to Friday), unless otherwise stated in the item description:

Switzerland: 2-4 working days
EU countries: 4-8 working days

Shipping fees
Shipping costs depend on the country of delivery and the goods in the cart and are indicated at checkout in the 2nd step "Delivery".

Delivery methods
For the following regions the following shipping service will generally be used:
Switzerland: Swiss Post (no post office boxes and parcel centers)
EU countries: GLS courier

Swiss Post:
GLS courier:

For further questions we remain at your complete disposal at from Monday to Friday.

6 – Return of goods and repair

(1) If the product is defective or does not correspond to the product ordered, regardless of your right of withdrawal and your warranty claims, SH STYLE will withdraw the product and refund the purchase price, return shipping costs, the resulting taxes, duties and duties (against proof of payment, i.e. receipt), as well as the initial shipping costs. However, products that show signs of use, for example due to

– normal daily use;
– force majeure events, for example natural disasters;
– improper use;
– tampering by the customer or third parties;
– extreme use or extreme solicitation by the customer.
(2) If a repair of the product becomes necessary, SH STYLE will carry out the repair free of charge regardless of your right of withdrawal and your warranty claims in the first 6 months after purchase. This warranty applies only if the event that made the repair necessary occurred involuntarily, is not attributable to improper use, tampering by the purchaser, a third party or normal wear and tear over time. If you use the warranty, you must provide proof of the purchase date and send the product to our repair laboratory at your own expense. SH STYLE will bear the shipping costs after repair. If the repair is not possible, SH STYLE will still send the product back to you. In this case you have no right to a replacement product.
(3) If the product is lost during return shipping to SH STYLE, costs will not be refunded. We recommend sending the product back using a transport company that provides a track & trace service.

7– Our rights

We have the right to withdraw from the contract even for a part of the delivery or service still to be performed, if incorrect declarations have been made regarding your creditworthiness.

8 – Retention of title

Until the purchase price and related expenses are paid in full, the delivered goods remain our property.

9 – Responsibility

(1) In the event of defects in the goods you have the statutory warranty rights. You can choose whether to request a replacement product, withdraw from the contract or reduce the purchase price.

(2) The warranty period is 6 months from delivery. This term is to be considered as a limitation period also valid for claims for compensation of indirect damages, except for the possibility of claims for tort.

(3) Claims for damages are expressly excluded. Claims for compensation for damage to body, life and health as well as liability for other damages resulting from an intentional or grossly negligent breach of duty attributable to us, our legal representatives or vicarious agents are reserved. Furthermore, liability for breach of obligations whose fulfillment is essential for the compliant execution of the contract and on whose compliance the customer can reasonably rely is also reserved. In the event of a minor breach of these contractual obligations, we are only liable for foreseeable typical contractual damages, unless these concern claims for compensation for damage to body, life or health. What has just been specified also applies to our legal representatives and assistants in the event of claims made directly against them. The provisions of the Product Liability Act remain reserved.

10 – Data security

(1) The data is encoded with proven SSL technology. Each transaction is authorized and verified online by the respective credit card company. Blocked or fake credit cards cannot be used. We undertake not to sell or give away any of our customer data to third parties. An exception is the communication of data for logistical reasons (shipping partners).

11 – Protection of industrial property

Our brands, trade names, designs, products and website contents are subject to industrial property protection. Modifications, reproductions and imitations of any kind are prohibited.

12 – Final provisions

(1) For customers in Swiss territory: These general conditions of sale and the contracts concluded on the basis of them are subject to Swiss law. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded. Competent court is Lugano.

(2) For all other customers: All transactions are subject to Swiss law. Competent court is Lugano. For you, as a consumer, this applies only to the extent that it does not affect the protection guaranteed by the mandatory legal provisions of the State where you have your habitual residence. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.

(3) If individual provisions of these general conditions are completely or partially ineffective, this will not affect the validity of the remaining provisions. Clauses that are totally or partially ineffective will be replaced by provisions that come as close as possible to the content of those that have become ineffective.